GoodScore provides a robust process to discover & design the right blend of technology+business changes



In conventional transformation initiatives, the discovery-and-design process is broken. You will therefore implement wrong technology elements wrongly-designed and wrong business elements wrongly-designed. Wrong changes cause corporate catastrophes.

GoodScore prompts your team through a robust discovery-and-design process. The 3 core steps:

  1. Choose promising parts of the organization to transform
  2. Innovate a blend of technology-business changes
  3. Design each change using process focus & human factors

Offline, team executes tasks in the right order with every stakeholder having their say. So you don’t plunge into, say, developing an app before first methodically confirming whether it is even the right one to invest in. Team eventually creates a technology-business blended architecture.

Take a deeper look at the process


GoodScore facilitates
effective progress along the process



CORPORATE STRATEGIC OBJECTIVES

Keep team & leadership on the same page

Throughout the project, the same set of corporate strategic objectives guide the team’s potentially siloed experts in multiple locations.

REPOSITORY

Synergize all initiatives & existing business

GoodScore provides transparency into its repository of current and past deliverables. This helps team to synergize all initiatives (current, ongoing, planned) and existing business. More specifically: Helps team ideate the right new stuff, avoid repetition, combine stuff, retire stuff no longer needed, and prioritize.

SELECTION MATRIX

Choose the best among alternatives

For each key deliverable, create up to 3 alternatives. Use GoodScore's selection matrix tool to choose the best.

APPROVALS

Review and approve each change for strategic fit

GoodScore lets stakeholders do a review at the end of every step. Confirm strategic fit between deliverable and corporate strategic objectives.

SCORECARD

Monitor team's predicted outcomes

Unlike dashboards in related products that merely show project management details, GoodScore’s 1-click Scorecard shows team’s predicted outcomes in terms of customer value and financial performance. Predictions appear against strategic objectives and strategic fit status.

Use the inputs to make your best ever leadership decision

3 most reliable inputs for investment decision-making — all in one place:

  1. Corporate strategic objectives
  2. Blended architecture
  3. Predicted outcomes

Odds are high you will approve the right changes to implement.

Created by a transformational leader, innovator, & author: By transforming Cognizant's software practice from tech-centric to human-centric & then to business-centric, Pradeep Henry contributed to the company's stunning growth (1996-2007). Evidence


Contact Henry@GoodScoreLabs.com


Frequently asked questions

Is conventional discovery-and-design broken?

It's broken — causing corporate catastrophes.

In conventional transformation initiatives...

  • Discovery and design often are technology-led
  • Discovery and design are not integrated
  • Discovery is neglected

That's how broken the discovery-and-design process is.

How does a broken process cause corporate catastrophes?

You will implement wrong technologies wrongly-designed and wrong business changes wrongly-designed.

Wrong changes cause corporate catastrophe:

  • Targeted business outcomes: Not achieved
  • Effort, time, money: Huge amounts wasted
  • Existing business: Messed up
  • CEO credibility: No more employee cooperation
Why do transformation initiatives need GoodScore?

GoodScore ensures adoption of a robust discovery-and-design process and enables effective use of the process:

  • Process tasks such as discovering technology elements. Team performs these tasks offline.

  • Process-enabling tasks such as reviewing deliverables. Team performs these tasks right inside GoodScore.

Team eventually creates a technology-business blended architecture and you make the right decisions about what changes to implement.

The right blend of changes will produce the corporate strategic outcomes that you targeted.

Is GoodScore's discovery-and-design process proven?
  • An earlier version of the process delivered success for Cognizant and its customers

  • Modeled on the proven oil-drilling process of first discovering a site that has liquid gold — before investing in drilling. Aligns with the proven architectural process of starting at the site, sketching out the big picture, then designing the details.

  • Published in the 2022 CRC Press book, Enterprise Digital Transformation
Is this a sequential approach?

Software projects today reject some sequence because the bigger picture is assumed to be fine.

In transformation though, the bigger picture is the project. Starting a large-scope, costly, and high-risk transformational initiative at step 2 will result in corporate catastrophe.

That said, team has the flexibility to go back to the previous step to make adjustments.

Isn't a preset process inflexible?

GoodScore presets only the what-you-should-do top level steps and associated tasks.

Team has the flexibility to use its favorite how-to resources such as strategy maps, business model generation, ideas management, and drawing tools.

Also, this is the earliest phase in your initiative. You can always adjust your deliverables, which mostly exist "on paper" at this time.

Discovery-and-design steps shouldn't be tackled out of order — like we shouldn't swallow a prescription pill before diagnosis. BBC put tech ahead of business and their transformation initiative failed.

GoodScore enforces order so the discovery-and-design steps progress toward creating the right blended architecture.

Do we really need software to get a method to work?

Absolutely. Here's why...

  1. You can adorn your office with posters of the process, but... only GoodScore can ensure adoption of the crucial process.

  2. You need GoodScore's process-enabling capabilities such as the repository, which helps team to synergize all initiatives (current, ongoing, planned) and existing business.
How does GoodScore work?

GoodScore is a bit like a "guided workflow" application, but: (1) While GoodScore brings you a process, it doesn't automate anything since discovery-and-design tasks are intellectual activities. (2) GoodScore notifies team to do the next task, thus ensuring sequence and stakeholder inputs, but GoodScore is not a training application.

Do you have a Partner program?

(1) Integration partners (2) Licensee partners (3) Referral partners

Henry@GoodScoreLabs.com